Leading Indian software-as-a-service (SaaS) Company Secures 5-Year USD 20 Million Deal with U.S. Fortune 50 Retailer
Prajwal DSIJ / 04 Mar 2026 / Categories: Mindshare, Trending
As of March 4, 2026, the company has a total market capitalisation of Rs 4,076.63 crore. The stock is down over 24 per cent on a year-to-date basis.
On March 4, 2026, shares of Capillary Technologies India Limited jumped 1.80 per cent to Rs 513.75 per share from its previous closing of Rs 504.65 per share. The stock’s 52-week high is Rs 798.95 per share and its 52-week low is Rs 481.00 per share.
Capillary Technologies, a global leader in AI-powered loyalty and customer engagement solutions, has announced a landmark five-year strategic agreement valued at over USD 20 million with one of the largest retailers in the U.S. The Fortune 50 company will modernise its customer engagement ecosystem using Capillary’s advanced AI platforms.
Under the partnership, the U.S. retailer will implement Capillary’s Loyalty+ and aiRA (AI-driven offer optimisation) engines. The collaboration aims to strengthen customer engagement capabilities through intelligent, AI-driven decision-making across three core pillars.
First, enhanced personalisation will enable the retailer to deliver contextual and relevant customer experiences across all channels. Second, offering optimisation through the aiRA engine will improve the effectiveness and efficiency of promotional campaigns. Third, real-time intelligence will facilitate dynamic, behaviour-driven interactions based on live customer data.
The integration of Capillary’s platform is expected to help the retailer build deeper, long-term relationships with customers by delivering hyper-personalised interactions at scale. Aneesh Reddy, Founder and CEO of Capillary Technologies, said the partnership seeks to “redefine how brands connect with customers in the healthcare and retail space” by combining the retailer’s extensive national footprint with Capillary’s data-led intelligence.
Founded in 2012 and headquartered in Bengaluru, Capillary Technologies provides cloud-native Software-as-a-Service (SaaS) products to enterprise customers globally. Its suite includes loyalty management (Loyalty+), connected engagement (Engage+), predictive analytics (Insights+), and customer data platforms (CDP). The company currently serves 115 customers, including 20 Fortune 500 companies, across 47 countries.
As of March 4, 2026, the company has a total market capitalisation of Rs 4,076.63 crore. The stock is down over 24 per cent on a year-to-date basis.
Disclaimer: The article is for informational purposes only and not investment advice.