Reliance Jio makes it easy to connect and disconnect

DSIJ Intelligence / 06 Mar 2017

Reliance Jio makes it easy to connect and disconnect

Reliance started its Jio service in India with a bang and grabbed more than 100 million customers. The services kick-started from September 1, 2016.

Reliance started its Jio service in India with a bang and grabbed more than 100 million customers. The services kick-started from September 1, 2016.

To lure more customers and retain existing connections, Reliance Jio has come up with Jio Prime subscription plan. The benefits of Jio Prime subscription are pretty big, and if your experience with Reliance Jio has been good for the last six months, it makes a lot of sense to sign up. But if your experience has not been so good over the last six months, it is pretty easy to get rid of your Jio connection too.

For cancelling your Reliance Jio prepaid number, take the SIM card out of your phone and don't touch it for three months. After 90 days of inactivity, with zero balance, prepaid SIMs are disconnected.

As for Reliance Jio postpaid connection, the only way to end this connection is to call up customer care, or visit a Jio store and ask for your number to be disconnected. The account would be closed within seven working days. This also works for prepaid Jio numbers if you do not want to wait for 90 days.

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