Government sets up two call centres to cater to queries relating to GST
DSIJ Intelligence / 02 Aug 2017
A Finance Ministry release informed that the government has set up two call centres for the purpose of catering to queries of taxpayers and stakeholders in Goods and Services Tax (GST).
A Finance Ministry release informed that the government has set up two call centres for the purpose of catering to queries of taxpayers and stakeholders in Goods and Services Tax (GST).
Call centre on GST Application software prepared by Goods and services Tax Network (GSTN), is being run by GSTN. Phone number is 0120-4888999 and email id is helpdesk@gst.gov.in
CBEC Mitra Helpdesk for replying to queries related to GST is being run by CBEC. Phone number is 1800-1200-232 and email id is cbecmitra.helpdesk@icegate.gov.in.
The CBEC Mitra Helpdesk and GSTN helpdesk have been contracted for a period of five years and seven years, respectively.
The call centres are replying to queries of taxpayers along with providing information regarding guidelines and FAQs issued by CBEC from time to time.
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