Bill against outsourcing jobs reintroduced in US Congress

The bill aimed at making companies that move their call centres overseas ineligible for federal grants or guaranteed loans from the government, was reintroduced in the US Congress. The move is aimed at curbing the transfer of jobs to third world nations like India.

The legislation is similar to the bill introduced in 2013 that would have required disclosure of a call centre location to consumers, along with the option to transfer to a domestic call centre.

As per the bill, the US Call Centre and Consumer Protection Act would deter companies from shipping American jobs overseas. The motive of the bill is to encourage US companies to shift their base back to the country.

The bill has provision that make these companies ineligible for federal grants or guaranteed loans. At the same time, it would require overseas call centres to disclose their locations to customers, and would require them to comply with US consumers' request to be transferred to a service agent physically located in the US.