IT Services Major Secures Long-Term AI Transformation Mandate from Global Industrial Manufacturer
Tata Consultancy Services has entered a long-term strategic partnership with SKF to modernise its global IT landscape and embed artificial intelligence across operations, infrastructure and enterprise systems to support a connected, AI-enabled operating model.
Tata Consultancy Services (TCS) has entered into a strategic, long-term partnership with industrial manufacturer SKF to drive an artificial intelligence-led business transformation across the company’s global operations.
Under the agreement, TCS will modernise SKF’s existing information technology landscape and establish an AI foundation designed to improve agility, resilience and operational efficiency across the enterprise. The engagement spans end-to-end managed services, including applications, infrastructure, data, end-user services, security and connectivity for SKF worldwide.
TCS said it will leverage its manufacturing and IT domain expertise along with AI-led agentic workflows to modernise and simplify SKF’s global technology landscape. The programme includes standardising operations, strengthening domain-led technology architecture, modernising core infrastructure, and accelerating the design and adoption of a next-generation enterprise resource planning platform.
The partnership aims to enable SKF to build a globally connected operating model that combines centralised, AI-enabled systems and harmonised processes with the flexibility to respond to local market requirements. It also seeks to embed AI across IT systems, business processes and products, supporting growth initiatives, customer experience improvements and broader strategic priorities at global and regional levels.
Rickard Gustafson, CEO, SKF, said, ‘The next decade of industrial manufacturing will be defined by how deeply companies integrate AI into how they design, produce, and serve. SKF intends to lead that shift. With TCS as our partner, we are not just modernising our technology, we are also building the operational and AI foundations that will set new standards for precision and customer value across our industry. This is a long-term commitment, made between two companies that share a conviction about where industrial manufacturing is heading.’
K. Krithivasan, MD and CEO, Tata Consultancy Services, said, ‘Our partnership with SKF is centred on modernising its global IT landscape and building a resilient, scalable digital foundation for the future. Together, we are applying data-driven intelligence and AI to create an agile enterprise that can adapt to technological and market change while supporting long-term sustainable growth and competitiveness. This collaboration reflects our joint commitment to making SKF an AI-native, industry-leading, technology-driven industrial manufacturer. TCS will bring its deep domain expertise with advanced technology and partnership ecosystem to deliver outcome-driven, enterprise-scale business transformation across the value chain.’
The engagement builds on TCS’ long-standing presence in the Nordic region, where it has operated since 1991 and currently employs over 20,000 people across Sweden, Finland, Norway and Denmark.
Founded in 1907, SKF reported annual sales of SEK 91,583 million in 2025 and employed 37,271 people, with operations in approximately 130 countries.
Tata Consultancy Services is a global IT services, consulting and business solutions provider with a strong presence across industries. In the Nordic region, where it has operated for more than three decades, TCS supports enterprises through technology-led transformation initiatives spanning manufacturing, engineering and digital operations.