Stock Below Rs 60: This Small-Cap AI Stock Bags 3-Year Customer Experience Mandate from Vijayanand Travels; Share Price Jumps 5%

On Friday, Indian equity benchmark indices traded lower, with the benchmark Nifty 50 index falling 69.00 points, or 0.28 per cent, to 24,567.00. Amid the weak market sentiment, One Point One Solutions share price gained 5.39 per cent to Rs 60.18 after the company announced that it had secured a three-year Customer Experience Operations mandate from Vijayanand Travels Pvt. Ltd. (VTPL).

The stock also witnessed strong investor participation, with trading volume rising to 27.4 lakh shares, significantly higher than its 30-day average trading volume of 9.64 lakh shares.

Secures 3-Year Customer Experience Mandate

One Point One Solutions informed the stock exchanges that it has secured a three-year Customer Experience Operations mandate from Vijayanand Travels Pvt. Ltd., one of India's leading passenger transportation companies. The mandate marks the company's strategic expansion into the travel and transportation sector.

Under the agreement, the company will deliver AI-enabled, 24x7 multilingual passenger support from its Bengaluru delivery centre through a dedicated customer experience team. The engagement is aimed at enhancing passenger engagement, improving service responsiveness, achieving faster first-contact resolution and delivering a seamless travel experience across VTPL's network.
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Management Commentary

Commenting on the mandate, Akshay Chhabra, Chairman & Managing Director of One Point One Solutions Limited, said, "Every meaningful milestone begins with trust and is strengthened through long-term partnerships. We are pleased to be chosen by Vijayanand Travels Pvt. Ltd. to support an important part of its customer engagement journey. This mandate reflects the confidence our clients place in our people, capabilities and ability to deliver high-quality customer experiences at scale. As we continue to expand across industry verticals, the travel and transportation sector presents a compelling opportunity for technology-enabled customer service, and we look forward to helping VTPL enhance passenger experiences through responsive, multilingual, round-the-clock support."

About One Point One Solutions

One Point One Solutions Ltd is an AI-powered customer experience and operations management company with over 17 years of delivery expertise. The company operates nine global delivery centres, employs more than 6,000 professionals, and serves clients across the US, Europe, Asia and India.

Do you think this three-year mandate will strengthen One Point One Solutions' growth in the AI-powered customer experience business?
Disclaimer: The article is for informational purposes only and not investment advice.